We know that you will be eager to receive your plants, and so we have made it really easy for you to keep tabs on the status of your order and track the delivery journey in your account on our website. Please do check your account as this is where yo
Standard delivery is just £6.99 for all orders, regardless of order size.As orders cannot be added to once placed, we encourage you to take advantage of our flat rate and fill your shopping basket to the max!***Delivery is FREE for orders over £250**
We aim to dispatch all orders within 3 - 7 working days - this maybe slightly longer when there is reduced capacity for shipping, particularly during peak season/around public holidays. The couriers will generally deliver within 2-3 working days foll
We deliver to all areas of Mainland UK (excluding Northern Ireland but including the Isle of Wight). We can deliver to some areas in the Highlands of Scotland, though restrictions can apply. We cannot deliver to the Channel Islands or offshore locat
At this time, we do not offer a next-day or nominated-day delivery as we use external couriers and would not be able to guarantee your delivery on these dates due to factors beyond our control - we do not want to make any promises we cannot keep. As
Here at Gardening Express, we use multiple couriers to help us with deliveries, and this is dependent on what is ordered, the size and weight and how many boxes are used to pack your order. Unfortunately, we are unable to cater to individual preferen
When your order, or parts of your order, have been dispatched, you will receive a confirmation email of this, which will also include the tracking details that you can use on the courier’s website, to keep track of your parcel(s). Please do check thi
You can track your order online, via the relevant courier’s website, using the tracking information provided within the dispatch notification email which will come through once your order has been dispatched. Your order history page will show you the
In the event that you are away from the property during delivery, couriers will generally attempt to leave the parcel in a safe location on the property, or deliver to a neighbouring property. You can specify alternative delivery options on the couri
In the unlikely event that your order has not arrived, do contact us. Please allow 72 hours after the dispatch confirmation email has been received. We need to be contacted swiftly so that we can properly investigate this with the courier. Please ens
Although our couriers are instructed that they are carrying live plants, there have been occasional deliveries where boxes have become damaged. Before contacting us, please open the boxes and take the plants out to assess them – in most cases, the pl
As an operational growing nursery, we are unable to accept customers on site.We are an online only company, so all orders must be placed online for delivery only.
Please check all items received against your packing sheet included with your items first. To-Follow and Out of Stock Items: any item marked ‘TF’ or ‘O’ will be temporarily out of stock, shipping from another supplier, or a ‘Pre-Order’ seasonal item.
If you wish to purchase more than one plant, please do so. Add each of these items to your basket and once you have added everything you’re looking for, proceed through to the checkout. When checking out, you will be charged one flat rate for shippin