I need to return an itemUpdated 5 months ago

If you are not completely satisfied with your order, simply return the item(s) concerned to us in their original condition, within 14 days of receipt.
 
Depending on your preference, we can offer a refund, replacement, or credit for the returned item(s).
 
Please note: If you would like an alternative (as opposed to a replacement of the same item) then you would need to return for a credit or refund and then place a new order online.
Some items are non-returnable as they have a limited shelf life. These items are clearly marked with a ‘+’ next to the product name on the product listing.
 
For more details, including the returns address, please refer to our Returns Policy.

Please note: by keeping a perishable item without notifying us of any issues within the first 14 days of delivery, you are accepting the plants as being of a suitable condition on delivery.