How do you ensure the quality and size of the plants shipped to me?Updated a year ago

We are continuously checking the quality of our stock and have regular inspections from DEFRA to ensure that your plants will all be pest and disease free when they leave us.

When sizes of plants are specified, these can only ever be approximations as they are live plants that will all grow and develop at their own rates. Measurements are all taken from the base of the pot/tip of the root to the uppermost leaf of the plant, as per the industry standard.
 
As a working nursery, our plants may be pruned in line with good husbandry, and plants may vary depending on the seasons and individual batches of stock, hence we do not guarantee specific heights and sizes of plants – these should only ever be treated as an indication subject to variance. The key measure for size is the approximate pot size as this is a general indication for the size of the root network and can indicate a larger or smaller plant.
 
For items that are bare-rooted, we use cold storage facilities, to keep them dormant, so you should not worry if they arrive without foliage even in warm conditions – once activated in your garden they’ll quickly burst in to life.