Which courier do you use?Updated a month ago
We use a range of courier and delivery services, each specifically selected at the point of dispatch on an order-by-order basis.
The courier selected depends on many variables surrounding our internal criteria on the day of dispatch, as we constantly monitor the performance and quality of the delivery services available to us.
Smaller items will generally be boxed and come via one of the well know parcel delivery services.
Larger, higher value orders (generally in excess of £500 value) and bulky, weighty items such as established olive trees will be palletised. These are generally curb side delivery services; however, our couriers are generally very helpful and accommodating, subject to access in terms of situating a pallet delivery.
What they’re unable to do, however, is unpack your items and place them in specific spots around the garden - that’s the fun part and will be something we need you to complete upon receipt of delivery so plants can be given a good drink etc after their journey.